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The power of customer satisfaction underscores everything we do in healthcare testing.

Our focus is on delivering fast and accurate results, while ensuring your experience is efficient, easy to use, and most importantly, reassuring.

Here, you'll find genuine reviews from users like you who have experienced the high standard of care we strive to provide.

Discover Vitall through the voices of those who know us best: our customers.

As well as the reviews below you can also check more independently verified reviews on Trustpilot!

Trustpilot
Customer collecting a blood-sample in the UK
Verified Online Blood Testing Review By Aisha

Verified

Very easy to order and the packaging was discreet. I did mine on a Sunday morning and posted it straight away. The results made sense even though I’m not medical, and it helped me stop doom-scrolling acne forums for a bit.

Aisha

Verified Online Blood Testing Review By Ben

Verified

Good experience. I’ve had NHS blood tests before and it’s fine, but getting an appointment can be a pain. This was just simpler for me. Didn’t love doing the finger-prick (tiny bit grim), but it was quick and I didn’t faint or anything. Report came through and I could see the ranges and what was flagged. Worth it for convenience.

Ben

Verified Online Blood Testing Review By Chloe

Verified

Mostly pleased, but I did have to redo the sample because the first one apparently wasn’t enough. That was annoying as I’d followed the steps, or thought I had. Second go worked and the results were helpful. It’s a good service, just factor in that it might take two tries if you’re not great at getting blood out of your finger.

Chloe

Verified Online Blood Testing Review By Gareth

Verified

I booked the clinic visit option as I didn’t want to mess about at home. Super quick appointment, in and out. I got the nuva acne care panel because my partner’s skin has been flaring and we wanted something to start with. The report included things like oestradiol and testosterone and gave a clear “in range / out of range” view. It didn’t feel pushy or salesy, just information. We’ve got something sensible to discuss with our GP now.

Gareth

Verified Online Blood Testing Review By Lauren

Verified

Honestly I was nervous and put it off for a week. When I finally did it, it was fine. A bit of a sting, then done. I liked seeing things like SHBG and free androgen index mentioned because that’s what I’d been reading about. The report didn’t pretend to “fix” my acne, but it gave me a clearer picture and stopped me guessing. I’ve used Vitall once before for another test and it’s been reliable both times. Only small gripe is the leaflet could be a tiny bit clearer on warming your hands first, but I got there.

Lauren

Verified Online Blood Testing Review By Molly

Verified

I’ve tried loads of skincare and I just wanted to check if there was anything obvious going on inside. Vitall was easy to use and the results for nuva acne care were laid out better than I expected. I liked the notes on what each marker means (without being preachy). Also appreciated that it didn’t make me feel daft for asking questions.

Molly

Verified Online Blood Testing Review By Josh

Verified

Simple process, no drama. Kit came, I did it, sent it back. Results were clear enough for a normal person.

Josh

Verified Online Blood Testing Review By Hannah

Verified

First time using Vitall. The kit arrived quickly and the instructions were clear enough for me to follow without googling anything. I was a bit squeamish but it was over fast. Results were easy to read.

Hannah

Verified Online Blood Testing Review By Mark

Verified

Used this for a blood film because my GP appointment was taking ages and I wanted something concrete to talk about. I’m not an expert, but the report made it obvious what was being looked at (shape/appearance of the cells etc). It didn’t feel like a sales pitch, just info. Uploading my details and tracking the order was straightforward. I’d use them again if I needed another panel.

Mark

Verified Online Blood Testing Review By Priya

Verified

Ordered through GenderGP as part of keeping on top of things. Everything slotted in fine and I didn’t have to chase anyone. I like having the results in one place instead of digging through emails. No fuss.

Priya

Verified Online Blood Testing Review By Tom

Verified

I’m not great with finger-prick tests and honestly put it off for a day. Once I actually did it, it was ok. The lancet wasn’t as bad as I expected and the instructions were decent. I did struggle to get enough blood first try, so that was annoying, but it worked in the end. Overall happy and would still recommend if you’re a bit nervous like me.

Tom

Verified Online Blood Testing Review By Elaine

Verified

I’ve used Vitall twice now (different tests previously) and this time did the blood film. I booked a nurse visit because I didn’t fancy doing it myself. The nurse was on time, very calm, and it was all done in minutes. The report came back with notes on the red and white cells and platelets, which is what I wanted reassurance on. It’s not cheap-cheap, but it saved me a lot of waiting around and I felt more in control of my health for once.

Elaine

Verified Online Blood Testing Review By Sophie

Verified

I’m fairly proactive with health stuff and wanted a blood film after a weird run of fatigue. The report mentioned things like red cell morphology and a general look at white cells/platelets, which is what I was curious about. I didn’t feel patronised by the wording. Only minor gripe: the packaging was a bit over the top for such a small kit, but that’s me being picky. Otherwise really smooth.

Sophie

Verified Online Blood Testing Review By Gareth

Verified

Compared to trying to get an NHS blood appointment around work, this was miles easier. I didn’t have to sit on hold or take half a day off. The whole thing felt organised. Results came back and I could share them with my GP without hassle.

Gareth

Verified Online Blood Testing Review By Nadia

Verified

I was worried I’d mess it up, but the instructions were actually readable (not tiny font, not 10 pages). Posted it back the same day. Got what I needed and it put my mind at rest.

Nadia

Verified Online Blood Testing Review By Ben

Verified

Repeat customer. I like that it’s not trying to scare you with numbers, it just lays it out. For the blood film, it was helpful to see a summary of what was seen in the sample rather than just a tick-box. Customer support answered a question I had about when to post it (I’m in a rural area) without being scripted. All in all, reliable.

Ben

Verified Online Blood Testing Review By Leanne

Verified

Didn’t love the finger prick part (I’m a wimp), but it was manageable. Had to warm my hands up first otherwise nothing was happening lol. Once I got going it was fine. Would use again if I needed to.

Leanne

Verified Online Blood Testing Review By Colin

Verified

Decent service. I wanted a quick check because I’d had odd bruising and didn’t want to wait weeks before anyone looked into it. The blood film report was reassuring and mentioned platelets and the appearance of the cells in a way I could understand. Nothing felt rushed. Only thing I’d say is the return envelope could be a bit clearer on where exactly to put the label, but that’s nitpicking. Overall I’m glad I did it.

Colin

Verified Online Blood Testing Review By Hannah

Verified

First time doing one of these at-home tests and I was a bit nervous. The instructions were clear and it was over quicker than I expected. Got my results back without chasing. Handy to see my hormone levels in one place.

Hannah

Verified Online Blood Testing Review By Mark

Verified

I ordered the testosterone & estrogen panel because I wanted a baseline before changing my training plan. The finger-prick was slightly fiddly (I never get much blood), but it worked in the end. Results were easy enough to read, and the numbers for testosterone and oestradiol matched what I expected from previous checks. Would use Vitall again, just wish the lancet was a bit less stingy.

Mark

Verified Online Blood Testing Review By Priya

Verified

Used Vitall via GenderGP to keep on top of my levels. It was straightforward and didn’t feel like a big ordeal. I like that it’s just done and dusted without endless admin. Everything arrived neatly packaged and I didn’t have to take time off work.

Priya

Verified Online Blood Testing Review By Tom

Verified

Repeat customer here. I’ve used Vitall a couple of times now because it’s easier than trying to get an appointment. The kit turns up, you do it, you get your results. No drama. I’m not someone who loves medical stuff but this feels manageable.

Tom

Verified Online Blood Testing Review By Elaine

Verified

Booked the nurse visit option because I’m squeamish and knew I’d mess up the finger-prick. Really glad I did. The nurse was calm, explained what she was doing, and it was done in minutes. Results came through later and I could finally see where my hormone levels were sitting. Overall a smooth experience and it took the stress out of it.

Elaine

Verified Online Blood Testing Review By Jade

Verified

I mainly wanted to check oestrogen and testosterone because my sleep and mood have been all over the place. The report didn’t overwhelm me with jargon, which I appreciated. I’m not saying it fixed anything, but it gave me something concrete to discuss at my next GP appointment.

Jade

Verified Online Blood Testing Review By Lewis

Verified

Pretty decent. It arrived when it said it would and the steps were simple enough. I did have to warm my hands up a lot to get the sample, so allow time. Results were fine and clearly laid out.

Lewis

Verified Online Blood Testing Review By Sophie

Verified

I was comparing this to NHS waiting around and honestly it was just easier. No phone queues, no “try again next week”. I did the test on a Sunday morning and carried on with my day. It felt private and not awkward.

Sophie

Verified Online Blood Testing Review By Gareth

Verified

Not much to say really. Did the kit, sent it back, got the results. I liked seeing the testosterone/oestradiol figures rather than guessing. All seemed legit. Would order again when I want another check.

Gareth

Verified Online Blood Testing Review By Amina

Verified

I’m quite proactive with health stuff and wanted a simple hormone check without making it a whole saga. Vitall suited that. Packaging was discreet, instructions were readable, and I didn’t feel pressured into anything. The results page made it clear what my levels were and what the reference ranges were, which helped. I’ll probably repeat it in a few months just to see if anything shifts.

Amina

Verified Online Blood Testing Review By Ben

Verified

I messed up the first attempt (my fault, didn’t drink enough water and couldn’t get enough blood). Customer support replied quickly and told me what to do next, which was reassuring. Second go worked fine. The testosterone & estrogen panel gave me a useful snapshot and it’s nice having it all in one report. Slightly annoying to have to redo it, but the help was decent and the process is still easier than trying to sort it through my GP.

Ben

Verified Online Blood Testing Review By Charlotte

Verified

I was worried the finger-prick would hurt, but it was more like a sharp pinch and then nothing. I liked that I could do it at home without anyone watching. Results were clear and not overly clinical. Overall a good experience.

Charlotte

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