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The power of customer satisfaction underscores everything we do in healthcare testing.

Our focus is on delivering fast and accurate results, while ensuring your experience is efficient, easy to use, and most importantly, reassuring.

Here, you'll find genuine reviews from users like you who have experienced the high standard of care we strive to provide.

Discover Vitall through the voices of those who know us best: our customers.

As well as the reviews below you can also check more independently verified reviews on Trustpilot!

Trustpilot
Customer collecting a blood-sample in the UK
Verified Online Blood Testing Review By Tom

Verified

I’m trying to be more proactive with my health and energy levels, so I did the testosterone/shbg panel to get a baseline. Everything from ordering to posting it back was simple. The numbers made sense and helped me stop guessing. No complaints, just did what it said on the tin.

Tom

Verified Online Blood Testing Review By Sophie

Verified

I went for the nurse appointment option because I’m squeamish with blood and honestly can’t face stabbing my own finger. The nurse was calm, quick and didn’t make it weird. Results arrived a couple of days later and I could see my testosterone and SHBG without having to chase anyone. It’s not cheap-cheap, but for the convenience it was worth it for me.

Sophie

Verified Online Blood Testing Review By Gareth

Verified

I’ve done a few home tests before (different companies) and Vitall felt the least faff. Packaging was sensible, return was easy, and the report didn’t make me feel stupid. I mainly wanted to see where my testosterone was sitting and how SHBG might be affecting things. The only thing I’d say is don’t try doing the finger prick straight after being out in the cold like I did. Overall solid service and I’ll likely use it again in a few months.

Gareth

Verified Online Blood Testing Review By Beth

Verified

All good. I was nervous about the finger-prick bit but it was quick. The only slightly frustrating thing is I wish there was a tiny bit more explanation on what SHBG actually means in plain English, not just a range. Still, I got what I needed and it felt reliable. I’d probably use it again.

Beth

Verified Online Blood Testing Review By Leah

Verified

I’m not brilliant with instructions usually but this was fine. Little box turned up, did the sample, posted it back. I checked my testosterone because I’d been feeling a bit off. Results were clear enough and not loads of fluff.

Leah

Verified Online Blood Testing Review By James

Verified

Repeat customer here. I’ve used Vitall twice now to check my testosterone and SHBG while I’ve been adjusting training and sleep. It’s useful having the same sort of report each time so I can compare without overthinking it. Instructions are fine, postage was simple, and I didn’t need to speak to anyone (which I prefer). No issues.

James

Verified Online Blood Testing Review By Mark

Verified

Pretty good overall. I was a bit annoyed that my first attempt didn’t give enough blood and I had to redo it (probably my fault for cold hands). Second go worked fine. Results came through when they said they would and the report layout is tidy. Would use again, just with a mug of tea beforehand.

Mark

Verified Online Blood Testing Review By Hannah

Verified

First time using Vitall. Kit arrived fast and the instructions were actually clear. Finger-prick wasn’t as bad as I’d built it up to be. Got my testosterone and SHBG results back and they were easy enough to follow.

Hannah

Verified Online Blood Testing Review By Priya

Verified

Honestly I put it off for weeks because I hate anything blood-related. Turned out it was fine. The lancet was quick and it was over in seconds. I liked that I could do it at home and not make a big thing of it. Got my results and moved on with my day.

Priya

Verified Online Blood Testing Review By Owen

Verified

Used the testosterone & shbg test because my coach suggested I get a proper baseline rather than relying on internet guesses. The collection was straightforward, though I did have to warm my hands up first to get a decent drop. Report came through with the values and reference ranges, which was what I wanted. I’m not saying it answers everything, but it’s a helpful piece of the puzzle. Would use again when I’m tracking changes over time.

Owen

Verified Online Blood Testing Review By Aisha

Verified

Ordered this through GenderGP as part of keeping an eye on things. I liked that it was straightforward and didn’t involve trying to get a GP appointment just for a blood form. The results for testosterone & shbg came back in a format I could pass on without any drama. Only tiny thing is I had a moment of panic doing the finger prick, but that’s on me. Overall it felt discreet and practical.

Aisha

Verified Online Blood Testing Review By Dan

Verified

I’ve been waiting ages for an NHS appointment and just wanted some info in the meantime. Vitall was easy to order and didn’t involve sitting on hold. The results for testosterone and shbg came back and at least I had something concrete to discuss with my GP. It didn’t feel like a miracle product, just a useful service.

Dan

Verified Online Blood Testing Review By Jordan

Verified

I’m training a lot at the moment and was curious if my hormones were where I thought they were. The report showed my testosterone level and the units, plus a range, which was all I really needed. Didn’t feel preachy or like it was trying to upsell me anything. Just information. Packaging was discreet too.

Jordan

Verified Online Blood Testing Review By Riya

Verified

Ordered this as part of my GenderGP stuff, just needed the testosterone result for my next step. Everything was smooth and I got what I needed without any faff. The PDF was clear enough to forward on.

Riya

Verified Online Blood Testing Review By Gareth

Verified

Second time using Vitall. I’m not obsessed with numbers, but I do like keeping an eye on things once or twice a year. The whole process is familiar now and I appreciate that it doesn’t feel like a big medical appointment. Only minor gripe: I had to re-read the bit about filling the tube because I wasn’t sure I’d done enough. Still got a result though, so all good.

Gareth

Verified Online Blood Testing Review By Sophie

Verified

I booked a nurse appointment because I know I’m rubbish with finger-prick kits. Worth it for my peace of mind. Nurse was friendly, took the sample quickly, and I didn’t have to stress about doing it wrong. Results came through on my account and I could see my testosterone value and where it sat in the range. Pretty reassuring overall.

Sophie

Verified Online Blood Testing Review By Hannah

Verified

First time doing anything like this and I was a bit nervous about the finger-prick. It was actually fine once I got going, just took a couple of minutes. Instructions were clear and it felt straightforward.

Hannah

Verified Online Blood Testing Review By Adeel

Verified

Pretty good overall. I messed up the first attempt (didn’t read properly, my fault) and had to use the second lancet. After that it was ok. Would be nice if the instructions were a tiny bit less wordy. End result came back fine though and the number matched what I expected based on prior tests. I’d use Vitall again.

Adeel

Verified Online Blood Testing Review By Neil

Verified

Used Vitall a couple of times now. This time was the testosterone test again as I’m tracking changes after sorting sleep and cutting back on booze. The kit arrived neatly packed and the steps were clear. I posted it the same day and got the results back without chasing. I’m not a medical person, so I appreciated that it simply showed my level, the reference range, and a short note on what “low/normal/high” generally means. It didn’t try to diagnose me, which I prefer. Only thing I’d say is the lancet is a bit intimidating-looking, but it’s fine once you do it.

Neil

Verified Online Blood Testing Review By Mark

Verified

I’ve been feeling a bit flat lately and wanted a quick check of my testosterone rather than waiting ages. Vitall arrived in a couple of days, sample posted back easily, and results were easy to read. I liked that it showed my level with a reference range so I could sanity check it. No drama, just did what it said it would. I’ll probably repeat in a few months to see if changes I’m making help.

Mark

Verified Online Blood Testing Review By Liam

Verified

Decent service. The kit was easy enough but I didn’t get much blood at first and had to warm my hands and try again. Took longer than I expected. Once it was done, everything else was fine and results came back. Would use again but I wish the collection bit was a tad simpler.

Liam

Verified Online Blood Testing Review By Elaine

Verified

I’m proactive with health stuff and wanted a baseline. The website made it clear what the testosterone panel covers, and the results page was simple rather than overly technical. No complaints, just a sensible service that fits around work.

Elaine

Verified Online Blood Testing Review By Beth

Verified

I was honestly dreading the finger-prick but it wasn’t bad at all. Slight sting, then done. I liked being able to check my testosterone without making a big thing of it. Results were easy to find and not confusing. Overall a calm experience, which is what I wanted.

Beth

Verified Online Blood Testing Review By Tom

Verified

Quick and straightforward. I didn’t want to wait for an NHS appointment just to get a basic hormone check. This let me get on with it and discuss it properly with my GP afterwards. Happy with how it went.

Tom

Verified Online Blood Testing Review By Alex

Verified

Good service overall but I struggled to get enough blood from the finger-prick. Might just be me, but it took a few goes and I got a bit fed up by the end. Once it was sent off, the results were straightforward and I liked the clear ranges. Would use again, just wish the collection part was a little easier.

Alex

Verified Online Blood Testing Review By Lewis

Verified

Pretty decent. Instructions were mostly clear, though I had to re-read the bit about filling the tube. The results were fine and included the things I was curious about (testosterone, free testosterone calc, SHBG etc). I’m giving 4 stars because the wording in the report felt a bit generic in places, like it couldn’t quite decide how much advice to give. Still happy I did it.

Lewis

Verified Online Blood Testing Review By Gareth

Verified

I’ve used Vitall twice now (this time for the male ultimate hormones check). Packaging was tidy and it felt discreet. I mainly wanted a baseline for testosterone and a couple of related bits like SHBG. The report made sense without being overly “sciencey”. I didn’t need to contact support but it was reassuring seeing they had a proper help section. Overall, does what it says on the tin.

Gareth

Verified Online Blood Testing Review By Ben

Verified

Booked a nurse appointment because I know I’m useless with DIY kits. Turned out to be the right call for me. The nurse was calm, in and out quickly, and I didn’t feel squeamish at all. Results came back with the hormones panel laid out neatly. I was checking things like testosterone and oestradiol and it helped to see them together rather than chasing separate tests.

Ben

Verified Online Blood Testing Review By Tom

Verified

First time doing one of these. Kit arrived quickly and the instructions were clear enough. Finger prick wasn’t as bad as I’d built it up to be. Results were easy to read and I liked having everything in one place.

Tom

Verified Online Blood Testing Review By Imran

Verified

Ordered through GenderGP and it slotted in fine, no drama. I needed hormone numbers on paper rather than guesswork. Got what I needed and could forward it on easily. I’m not great with needles but I managed the sample ok.

Imran

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