What name and sex should I provide when ordering a test?

At Vitall, we are deeply committed to providing compassionate, inclusive, and supportive testing services for our transgender patients. We understand the unique health needs and concerns of the transgender community, and we strive to offer a testing environment that respects each individual's journey and identity.

Recognising the importance of privacy and comfort, we offer the flexibility to conduct tests under any name you choose. This ensures that you can receive your tests in a way that aligns with your identity, though it is essential the name provided is one that you can receive post under, maintaining your privacy and convenience.

Your sex and date of birth are crucial pieces of information we require. This is not only to ensure positive patient identification but also to guarantee that your results are interpreted accurately and meaningfully. We appreciate the sensitivity around this information and assure you it is handled with the utmost confidentiality and respect.

For those who have not commenced hormone replacement therapy (HRT) or have been on HRT for less than a year, we ask that you select your sex assigned at birth. This information is vital for us to provide accurate health insights, as it can affect laboratory values and how results are interpreted. However, if you have been undergoing hormone replacement therapy for over 12 months, selecting your sex assigned at birth is not required. At this stage, you may choose the option that you feel best represents your current health status. This flexibility is part of our commitment to offer services that are respectful and affirming of your gender identity.

At Vitall, we are dedicated to transforming health care through cutting-edge diagnostics that are accessible and convenient. Our approach is rooted in understanding and meeting the needs of our patients, providing a service that is not only scientifically advanced but also deeply caring and supportive of every individual's health journey.