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The power of customer satisfaction underscores everything we do in healthcare testing.

Our focus is on delivering fast and accurate results, while ensuring your experience is efficient, easy to use, and most importantly, reassuring.

Here, you'll find genuine reviews from users like you who have experienced the high standard of care we strive to provide.

Discover Vitall through the voices of those who know us best: our customers.

As well as the reviews below you can also check more independently verified reviews on Trustpilot!

Trustpilot
Customer collecting a blood-sample in the UK
Verified Online Blood Testing Review By Lauren

Verified

Compared to trying to get an NHS blood test for “tired all the time”, this was just simpler. I’m not moaning about the NHS, it’s just hard to get appointments near me. Vitall let me do it on my own schedule. The energy & metabolism panel gave me a decent overview and put my mind at rest. Nothing dramatic in the results, but it confirmed I should probably keep an eye on vitamin D and not skip breakfast every day. I’d recommend if you want a check without the whole admin side.

Lauren

Verified Online Blood Testing Review By Graham

Verified

Booked the nurse visit because I’m hopeless with needles. Worth it for me. Nurse was polite, quick, and it took the stress out of it. Results came through and were easy to follow.

Graham

Verified Online Blood Testing Review By Sophie

Verified

I’m fairly proactive with my health and wanted a general energy/metabolism check without waiting around. The report helped me understand my iron markers and B12 levels, which I’d been wondering about. It wasn’t alarmist, just explained what was in range and what to keep an eye on. I liked being able to download everything as a PDF too. All in all, it felt like a practical service for someone who likes data but doesn’t want to get lost in it.

Sophie

Verified Online Blood Testing Review By Tom

Verified

Pretty good overall. The sample took me two attempts because I didn’t get enough blood first go (probably my fault, cold hands). Support replied the next day with tips. Results were fine, just wish the “next steps” bit was a touch more specific.

Tom

Verified Online Blood Testing Review By Aisha

Verified

Ordered through GenderGP and chose Vitall for convenience. Everything arrived quickly and the kit felt well put together. I appreciated that it didn’t make a fuss of it all, just straightforward steps and a clear report.

Aisha

Verified Online Blood Testing Review By Martin

Verified

I’ve used Vitall twice now and this time went for the optimus health energy & metabolism panel. Finger-prick isn’t my favourite thing, but it was manageable. Results came back in a way I could actually read, and I liked seeing things like HbA1c and vitamin D alongside the basics. It didn’t magically “fix” anything, but it did nudge me to tidy up my diet and sleep. Would use again when I want a proper snapshot without booking GP appointments.

Martin

Verified Online Blood Testing Review By Hannah

Verified

First time doing an at-home blood test and I was a bit anxious. The kit arrived quickly and the instructions were clear enough. Finger prick wasn’t as bad as I’d built it up to be. Results were easy to read.

Hannah

Verified Online Blood Testing Review By Gavin

Verified

I’ve done a few home tests over the years and this was one of the smoother ones. The coc plus blood panel gave me a broad check (liver enzymes, kidney function, cholesterol, inflammation marker). One result was borderline and the notes basically said “keep an eye on it and consider talking to a clinician” which felt sensible rather than scary. I took it to my GP and it helped steer the conversation. Turnaround was reasonable and I liked the discreet packaging. Would recommend to friends, but only if you’re the type who won’t panic over a slightly off number.

Gavin

Verified Online Blood Testing Review By Rachel

Verified

All good overall, but the first kit arrived with a slightly bashed box and it made me worry something was missing (it wasn’t). Instructions were ok, though I had to reread a couple of steps. Results were helpful and easy to download, so I’d still use Vitall again.

Rachel

Verified Online Blood Testing Review By Ben

Verified

I did this mainly because my NHS appointment was taking ages and I wanted some answers sooner. Vitall got me a snapshot without the waiting room drama. My cholesterol and vitamin D were the bits I cared about, and seeing the actual numbers helped me stop overthinking. I’m not saying it replaces a GP, but for checking general markers it was handy. I also liked that it didn’t bombard me with upsells afterwards.

Ben

Verified Online Blood Testing Review By Aisha

Verified

Genuinely liked how normal it all felt. I’ve had weird experiences with healthcare before, so being able to do this at home was a relief. The instructions were easy to follow and the portal was tidy. I’ll probably repeat in a few months just to keep track.

Aisha

Verified Online Blood Testing Review By Tom

Verified

Pretty simple. Order, do the test, send it back. Results were clear. No complaints.

Tom

Verified Online Blood Testing Review By Claire

Verified

I’m usually squeamish but wanted to stop guessing about why I’ve been tired. The coc plus blood panel flagged my ferritin as low-ish (not a shock, but good to have numbers). The explanations were plain English, not loads of jargon. I didn’t feel like it was trying to diagnose me, more like “here’s what we measured”. I’ve booked in with my GP to discuss it, which was the point. Overall a helpful nudge and a decent service.

Claire

Verified Online Blood Testing Review By Lewis

Verified

Kit was fine and the results were laid out well, but I struggled to get enough blood from the finger prick. Took a couple of tries and I was a bit fed up by the end. Still got it done and the report was useful, just not as “easy” as it sounds on paper.

Lewis

Verified Online Blood Testing Review By Sophie

Verified

I ordered through GenderGP and went with Vitall because I wanted something simple and reliable. The process was clear and I didn’t feel judged, which matters more than people think. Results came through and I could share them on easily. All in all, it just worked.

Sophie

Verified Online Blood Testing Review By Dan

Verified

Second time using Vitall. I’m generally pretty proactive with health stuff and it’s handy to check things without taking half a day off work. The coc plus blood panel gave me a decent overview (iron, liver bits, lipids etc). Nothing felt overly “salesy” in the report, which I like. It’s not cheap-cheap, but it saves me waiting weeks for an NHS blood appointment when it’s not urgent. Happy enough.

Dan

Verified Online Blood Testing Review By Priya

Verified

Booked a nurse visit because I’m rubbish with needles and didn’t trust myself with the finger-prick. She was lovely, quick and professional. Whole thing felt straightforward. I got my results without chasing anyone.

Priya

Verified Online Blood Testing Review By Mark

Verified

Used Vitall for the coc plus blood panel as I wanted a baseline before tweaking my training and diet. The report showed things like cholesterol and HbA1c in a way I could actually understand. I liked the little notes on what’s “in range” vs worth keeping an eye on. No faff, no awkward GP appointment, just got it done at home. Packaging was discreet too, which I appreciated. Would use again.

Mark

Verified Online Blood Testing Review By Hannah

Verified

First time using Vitall and it was all pretty straightforward. The kit arrived quickly, instructions were clear and I liked that the results didn’t feel like a sales pitch. The gut microbiome shotgun sequencing report was easy enough to follow without being dumbed down.

Hannah

Verified Online Blood Testing Review By Sam

Verified

Honestly just wanted a sanity check. The Vitall process was calm and straightforward and I didn’t feel like I needed a biology degree. Results were interesting and I’ll keep them for reference.

Sam

Verified Online Blood Testing Review By Lauren

Verified

I did the gut microbiome shotgun sequencing test because my digestion has been all over the place since last year. The report was more detailed than I thought it would be, with bits on overall diversity, specific bacteria, and a few markers linked to gut barrier/inflammation (worded carefully, which I appreciated). It didn’t claim to “fix” anything, but it gave me a clearer idea of what to try first. The only slightly annoying thing was figuring out the best day to do the sample around work, but that’s on me. Customer support was polite and didn’t talk down to me.

Lauren

Verified Online Blood Testing Review By Colin

Verified

Was expecting it to be complicated, but it wasn’t. Packaging was discreet, everything labelled properly, and the updates were helpful. The results were basically what I needed: a snapshot, not a lecture.

Colin

Verified Online Blood Testing Review By Priya

Verified

I’m quite proactive with health stuff and wanted something more detailed than “eat more fibre”. This gave me a decent baseline. It highlighted a couple of imbalances and mentioned things like SCFA-related bacteria being lower, which was interesting. I didn’t feel judged reading it, if that makes sense. Will probably repeat it later to see if changes actually show up.

Priya

Verified Online Blood Testing Review By Neil

Verified

Overall good but not perfect. My kit arrived a day later than expected and I had to email to double check a step (they did reply, just not instantly). The microbiome report itself was thorough and I appreciated seeing things like species listed and an overview of diversity. Would still recommend, just don’t order it the day before you go away.

Neil

Verified Online Blood Testing Review By Jess

Verified

Simple enough. Instructions were decent. I liked the report layout and that it didn’t try to sell me 20 supplements at the end.

Jess

Verified Online Blood Testing Review By Gareth

Verified

I’ve been waiting ages for anything NHS-wise and just wanted a clearer picture sooner, so I tried Vitall. The process was easy and the online portal didn’t glitch on me (a low bar, but still). I found the section on microbiome diversity and inflammation markers interesting, even if it’s not a diagnosis. It helped me have a more sensible chat with my GP rather than guessing.

Gareth

Verified Online Blood Testing Review By Beth

Verified

Repeat customer (I did a different panel previously) and this one was just as smooth. I booked a nurse visit because I’m not great with DIY medical stuff and it took the stress out of it. Results were clear and I liked having the raw-ish detail plus a simple summary. No drama, just information.

Beth

Verified Online Blood Testing Review By Tom

Verified

I’m usually a bit sceptical of these services, but Vitall felt… normal? No cheesy language. The microbiome results showed low diversity and flagged butyrate-producing bacteria as on the low side. That matched how I’ve been feeling (bloating on and off). Only small gripe: some of the explanations assumed I already knew the terms, so I had to google a couple bits. Still a solid experience overall and I’d use them again.

Tom

Verified Online Blood Testing Review By Aisha

Verified

Ordered through GenderGP as part of keeping an eye on my health. Everything linked up fine and I didn’t have to chase anyone. The report was detailed without being scary, and the notes around gut diversity were actually useful.

Aisha

Verified Online Blood Testing Review By Mark

Verified

I was a bit nervous about doing any sort of at-home test, but this wasn’t bad. The steps were laid out properly and I didn’t feel like I’d mess it up. The results came back with a breakdown of diversity and a few bacteria groups that were higher/lower than average. I’m not expecting miracles, but it gave me something concrete to work from. I’ve made a couple of diet tweaks and will probably re-test in a few months.

Mark

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