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The power of customer satisfaction underscores everything we do in healthcare testing.

Our focus is on delivering fast and accurate results, while ensuring your experience is efficient, easy to use, and most importantly, reassuring.

Here, you'll find genuine reviews from users like you who have experienced the high standard of care we strive to provide.

Discover Vitall through the voices of those who know us best: our customers.

As well as the reviews below you can also check more independently verified reviews on Trustpilot!

Trustpilot
Customer collecting a blood-sample in the UK
Verified Online Blood Testing Review By Claire

Verified

I’m fairly proactive about my health and wanted a baseline before changing contraception. The women’s health panel gave me a clearer picture than I expected, especially around iron and inflammation markers. Nothing alarming, but it reassured me I’m not imagining the fatigue. The notes alongside each result were useful without being patronising. I’ve had NHS bloods before but it’s always a wait and you don’t always get the numbers. This felt more transparent.

Claire

Verified Online Blood Testing Review By Emily

Verified

Repeat customer here. I like being able to compare results over time without waiting weeks. The portal is easy enough and I didn’t feel talked down to. This time my folate was better than last year, so at least something is working.

Emily

Verified Online Blood Testing Review By Aisha

Verified

I booked the nurse visit because I’m squeamish and didn’t fancy doing it myself. Honestly, best decision. She was quick, calm and didn’t make it awkward. I got my women’s health results after that and could see things like thyroid (TSH) and B12 in black and white. It’s not a miracle solution, but it’s a really handy snapshot when you’re feeling ‘off’ and can’t get answers easily.

Aisha

Verified Online Blood Testing Review By Jo

Verified

All fine, but I found the finger-prick harder than expected. Took a couple of tries to get enough blood and I got a bit stressed about doing it wrong. Support were helpful when I emailed though. Results were clear once they arrived. Overall good, just not the most relaxing experience.

Jo

Verified Online Blood Testing Review By Megan

Verified

Used Vitall through GenderGP to keep an eye on a few bits. Ordering was easy and I didn’t have to chase anyone. Results came back in a reasonable time and the ranges were clearly shown. Would use again.

Megan

Verified Online Blood Testing Review By Priya

Verified

I’ve been trying to get on top of my hormones rather than guessing. I did the women’s health panel and it flagged my ferritin and vitamin D as low-ish, which matches how tired I’ve been. The report wasn’t full of jargon, but still felt proper. I booked a GP appointment afterwards with something concrete to talk about. It’s not cheap, but for me it was worth it for the nudge to actually do something.

Priya

Verified Online Blood Testing Review By Liam

Verified

First time doing an at-home blood test and I was a bit nervous, but it was straightforward. The instructions were clear and everything I needed was in the box. Results were easy to read and didn’t feel overly medical.

Liam

Verified Online Blood Testing Review By James

Verified

I’m not usually one for writing reviews, but this was a good experience overall. I’d been putting off getting anything checked because getting an appointment is a pain and I didn’t want to feel like I was wasting anyone’s time. The kit turned up when it said it would, and the sample part was okay (a bit squeamish, but fine). The results were more detailed than I expected, with things like testosterone, SHBG and a few general health markers. I didn’t agree with every bit of the generic advice, but it was still helpful as a starting point. I’ll probably repeat it later in the year.

James

Verified Online Blood Testing Review By Callum

Verified

Used Vitall before (different panel) so I trusted it. Men’s health one was similar experience: simple process, discreet packaging, and the report doesn’t talk down to you. I’m not obsessive about numbers, but it’s nice to know where I stand and check again in a few months.

Callum

Verified Online Blood Testing Review By Owen

Verified

Honestly, I expected it to be a faff but it wasn’t. The instructions were clear and the little diagrams helped. Results came through and I could download a PDF, which is handy for keeping records.

Owen

Verified Online Blood Testing Review By Dylan

Verified

I liked that it didn’t overcomplicate things. I just wanted a general check as I’ve been feeling a bit flat. Seeing vitamin D and ferritin in black and white was helpful, and it gave me something sensible to discuss with my GP rather than “I feel tired”.

Dylan

Verified Online Blood Testing Review By Chris

Verified

I was comparing this to waiting around on the NHS for a non-urgent blood test. For me, paying to just get it done was worth it. No drama, no awkward phone calls. The kit arrived quickly and the return envelope was easy.

Chris

Verified Online Blood Testing Review By Martin

Verified

Pretty decent service. I’m proactive with my health and wanted to check things like cholesterol and blood sugar alongside the hormone bits. The results included HbA1c and a lipid breakdown which was what I was after. Only small gripe: the dashboard feels a bit busy on mobile and I had to zoom in to read some notes. Otherwise it did what it said it would and I’d use it again.

Martin

Verified Online Blood Testing Review By Ben

Verified

Booked the nurse visit because I didn’t fancy doing it myself. Worth it for the peace of mind. The nurse was lovely and didn’t rush me. Got my results online and they were laid out in a way I could actually understand.

Ben

Verified Online Blood Testing Review By Adam

Verified

Did this through GenderGP as part of keeping an eye on things. The men’s health panel gave me the key numbers I needed and it was less hassle than trying to get an appointment at my local surgery. I appreciated that it didn’t feel judgemental or weird, just practical. The result page showed the ranges and my values clearly, so I could forward it on without loads of explaining.

Adam

Verified Online Blood Testing Review By Neil

Verified

It mostly went well but I did struggle to get enough blood from the finger-prick on the first go, which was annoying. Ended up using the second lancet and warming my hands like they suggested. Once it was posted, everything else was smooth and the results came through without me chasing. The write-up was clear enough, just wish the sampling bit was a touch easier for people with cold hands.

Neil

Verified Online Blood Testing Review By Tom

Verified

All fine. Took five mins. I’m not great with blood but it was manageable.

Tom

Verified Online Blood Testing Review By Gareth

Verified

I’ve used Vitall twice now for the men’s health panel. I like having a baseline to compare against rather than guessing. The report flagged my testosterone as lower than I expected and showed SHBG and free testosterone estimates, which was actually useful. It didn’t tell me what to “buy”, just pointed me to speak to my GP if I was worried. Packaging was discreet and the whole thing felt pretty calm and normal.

Gareth

Verified Online Blood Testing Review By Gareth

Verified

All worked fine but the finger-prick sample took me a couple of goes to get enough blood, which was a bit annoying. I still got a result in the end though, and the report was clear. Would probably use again, just wish the collection was a touch easier.

Gareth

Verified Online Blood Testing Review By Leanne

Verified

Really easy. I was nervous about doing the finger prick but it was over in a minute. The steps were written in plain English and I liked that I could check everything on my phone afterwards.

Leanne

Verified Online Blood Testing Review By Hannah

Verified

First time using Vitall and it was straightforward. The kit arrived quickly, instructions were clear, and I didn’t feel like I was guessing what to do. Results came through online without any fuss. Would use again.

Hannah

Verified Online Blood Testing Review By Jay

Verified

Used Vitall before for another panel, so I knew the drill. This time I did the arthritis one and got the ccp antibodies result back without any hassle. The site is easy to navigate and downloading the PDF for my GP was handy. No complaints.

Jay

Verified Online Blood Testing Review By Priya

Verified

I’ve had on/off joint pain and wanted to check a couple of things before I spiralled on Google. The instructions were clear and the return envelope made it easy. I liked that the report explained what the ccp antibody result relates to (autoimmune/inflammation) in plain language. It didn’t magically “solve” anything, but it calmed me down and helped me decide my next steps. Would recommend if you want something practical and quick.

Priya

Verified Online Blood Testing Review By Colin

Verified

It was mostly fine, but the delivery was a day later than expected and I had to rearrange when I was going to do the sample. The test itself was straightforward and I got my result for the anti-CCP antibodies without chasing. Not perfect, but still useful.

Colin

Verified Online Blood Testing Review By Beth

Verified

I booked a clinic visit because I knew I’d mess up the finger-prick at home. The nurse was lovely and didn’t make me feel daft for being anxious. The arthritis panel result came back with my ccp antibodies value and a short note explaining it. I appreciated that it didn’t try to diagnose me, just gave the numbers and context. It’s a helpful step while I’m waiting on further appointments.

Beth

Verified Online Blood Testing Review By Neil

Verified

Quick, simple, no drama. I didn’t fancy waiting ages for NHS bloods just to rule something out. Vitall did the job and I had the result on my account when they said I would.

Neil

Verified Online Blood Testing Review By Sophie

Verified

I’m quite proactive with health stuff and wanted a ccp antibodies check after a family history of rheumatoid arthritis. I liked that the report spelled out the anti-CCP marker and what a positive/negative might suggest, without being scary about it. It didn’t replace seeing my GP, but it gave me something concrete to take along. Everything felt discreet and not overly “salesy”.

Sophie

Verified Online Blood Testing Review By Aisha

Verified

I went via GenderGP and used Vitall for the bloods. The ordering side was simple and I didn’t have to jump through loads of hoops. I did a nurse appointment rather than DIY because I’m rubbish with needles, and it was calm and professional. Got my report back online and could download it easily. It’s not cheap, but it’s convenient when you just need it done.

Aisha

Verified Online Blood Testing Review By Owen

Verified

Second time I’ve used Vitall (different tests previously). This time was the ccp antibodies one as my hands have been playing up. Packaging was neat, nothing embarrassing on the outside. Results were clear enough to understand, with a short explanation of what “in range” means. I didn’t need to contact support but it’s reassuring it’s there. Overall, it saved me waiting and guessing.

Owen

Verified Online Blood Testing Review By Martin

Verified

I ordered the arthritis panel because my GP appointment was weeks away and I just wanted some indication sooner. The finger-prick bit wasn’t my favourite but it was manageable. I got my anti-CCP result back and it helped me have a more focused chat with my doctor rather than starting from scratch. Nothing magical, just a sensible service that did what it said.

Martin

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