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Review 4.8 / 55 Stars! Private STI Tests & Health Checks Online Reviews
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Securing Your Trust with Excellence

The power of customer satisfaction underscores everything we do in healthcare testing.

Our focus is on delivering fast and accurate results, while ensuring your experience is efficient, easy to use, and most importantly, reassuring.

Here, you'll find genuine reviews from users like you who have experienced the high standard of care we strive to provide.

Discover Vitall through the voices of those who know us best: our customers.

As well as the reviews below you can also check more independently verified reviews on Trustpilot!

Trustpilot
Customer collecting a blood-sample in the UK
Verified Online Blood Testing Review By Nathan

Verified

Used Vitall for the gendergp testosterone fbc panel. I’d put off doing bloods because I hate the admin side, but this was honestly easy. The finger-prick was a bit grim for the first few seconds, then fine. The report showed my testosterone and the fbc markers like haematocrit and haemoglobin in a way I could follow. I sent it on to my clinician the same day it came through. Overall a solid experience and I’ll stick with them for future checks.

Nathan

Verified Online Blood Testing Review By Jordan

Verified

Was using the NHS route originally but the waiting around was doing my head in. I went with Vitall so I could send updated bloods to GenderGP. The process was simple and didn’t feel clinical. My testosterone result and the fbc bits were laid out neatly. It’s not cheap, but it saved me weeks of chasing appointments.

Jordan

Verified Online Blood Testing Review By Carly

Verified

I’m quite proactive with health stuff, so I wanted a simple way to track testosterone alongside a basic blood count. Vitall felt straightforward and not overly complicated. I didn’t have to ring anyone or explain myself, which I appreciated. It arrived neatly packaged and I got it done on a Sunday evening with a cup of tea. Would happily use again.

Carly

Verified Online Blood Testing Review By Aisha

Verified

I’ve been trying to keep an eye on my health a bit more and decided to do a home blood test rather than wait around. The bit I cared about was whether my haemoglobin/white cells looked normal and what my testosterone was doing. Everything came back in a format I could understand. Packaging was discreet and I didn’t feel judged, which sounds silly but matters.

Aisha

Verified Online Blood Testing Review By Ellie

Verified

Repeat customer here. I do this panel every so often to keep tabs on things, and Vitall has been consistent. I like that the report flags the numbers clearly (red cells, platelets etc) and doesn’t make it feel like you need a medical degree. I’m generally organised but I still appreciate the reminder emails because I would forget to post it back. No complaints from me.

Ellie

Verified Online Blood Testing Review By Priya

Verified

I’m squeamish and honestly thought I’d mess it up, but it was ok. The instructions were clear and the little diagrams helped. I mainly wanted reassurance my full blood count was normal as I’ve been tired lately. Seeing things like haemoglobin and white cell count on a proper report was reassuring. Would recommend if you’re anxious about bothering your GP for every little thing.

Priya

Verified Online Blood Testing Review By Ben

Verified

Decent service but the timing wasn’t amazing for me. I posted it back and then felt like I was waiting longer than I’d hoped, and I had to check the portal twice. Results did come through and looked fine, just wish the updates were a bit clearer.

Ben

Verified Online Blood Testing Review By Liam

Verified

Booked a nurse visit because I knew I’d struggle doing it myself. The nurse was lovely and didn’t rush me. Everything felt professional but not cold. Got the results and forwarded them on. It’s basically taken a stressy task off my list.

Liam

Verified Online Blood Testing Review By Sophie

Verified

All worked as expected. I liked the clear breakdown of the fbc (white cells, red cells, platelets) and the testosterone result was exactly what I needed for my next check-in. Nothing felt salesy, just a service. The only slightly fiddly bit was getting the sample packed up properly, but that’s on me reading it too quickly.

Sophie

Verified Online Blood Testing Review By Tom

Verified

It’s fine. Got the kit, did the sample, got the results. The lancet was sharper than I expected but not awful. Took me two tries to get enough blood which was annoying. Otherwise ok and I’d probably use again.

Tom

Verified Online Blood Testing Review By Mark

Verified

Ordered this through GenderGP (testosterone + fbc) and it did what I needed without a faff. I’m not brilliant with needles but the finger-prick was manageable. Results were easy to read and I could pass them on without chasing anyone. No drama, just got it sorted.

Mark

Verified Online Blood Testing Review By Hannah

Verified

First time using Vitall and it was straightforward. The kit arrived quickly and the instructions were clear enough even when I was half asleep. I was mainly after testosterone and a basic blood count for my own peace of mind. Would use again.

Hannah

Verified Online Blood Testing Review By Priya

Verified

I’m vegetarian and have had borderline b12 in the past, so I check it now and then. Vitall made it easy to keep an eye on it without taking time off work. My level came back in range this time, which was a relief. The report wasn’t overly “salesy”, just the result and some sensible notes. The finger-prick bit is slightly fiddly but manageable.

Priya

Verified Online Blood Testing Review By Ellie

Verified

Quick and easy. I liked that it explained what b12 is linked to (energy/nerve stuff) without trying to scare you. Mine came back normal so I can stop worrying about that at least. Will use Vitall again if I need another check.

Ellie

Verified Online Blood Testing Review By Aisha

Verified

Used this alongside my GenderGP stuff. I just needed my b12 checked and didn’t want another round of appointments. Packaging was discreet, steps were clear, and I liked being able to view the result online without chasing anyone.

Aisha

Verified Online Blood Testing Review By Sophie

Verified

Booked a nurse appointment rather than doing it myself because I’m a wimp with needles. The nurse was lovely and it was quick and professional. The whole point for me was skipping the back-and-forth with my GP. Got the b12 result and could finally stop guessing whether it was that or just stress.

Sophie

Verified Online Blood Testing Review By Liam

Verified

Good service overall. I had a minor hiccup with the first kit (one of the bits was missing) and had to message support. They sorted it and sent a replacement, but it did add a couple of days. Once I had everything, the test itself was easy enough and the result came through fine. I’d still use them again, just wish the packing check was a bit tighter.

Liam

Verified Online Blood Testing Review By Tom

Verified

I ordered the vitamin b12 panel because I’ve been tired on and off and my GP basically said “let’s wait and see”. This felt like a simple way to get a number to look at. The sample collection was straightforward, although getting enough blood took a second go. The report made sense and showed my b12 was on the low side, which helped me decide to sort my diet and speak to the GP with something concrete. No magic, just useful info.

Tom

Verified Online Blood Testing Review By Gareth

Verified

Pretty straightforward. Ordered, did the sample, got the report. I’m not after a lecture, just wanted to know where my vitamin b12 sits. The value was shown clearly and the range was easy to understand. No complaints.

Gareth

Verified Online Blood Testing Review By Dave

Verified

It’s fine. Did what it said. I’m not great at these home tests and it took me a few tries to get the blood into the tube without making a mess. Results were clear though. Four stars because I found the sample collection more annoying than I expected.

Dave

Verified Online Blood Testing Review By Megan

Verified

I was comparing NHS waiting times and decided I’d rather just pay and get it done. The whole thing felt low effort: kit arrived, I did it after dinner, posted it next morning. I checked my vitamin b12 because I’ve been getting pins and needles and brain fog. The report showed my b12 was low-ish (not dire, but not brilliant), which actually helped me have a more productive chat with my GP instead of waving my hands about symptoms. It didn’t “fix” anything, but it gave me a starting point. Would recommend if you want data, not drama.

Megan

Verified Online Blood Testing Review By Carol

Verified

Honestly I was nervous about doing a finger-prick at home, but it wasn’t bad at all. Took me longer to psych myself up than to do it. The instructions were written in plain English, not loads of medical jargon. Got my result and it reassured me my b12 looked fine. Would use again if I needed another check.

Carol

Verified Online Blood Testing Review By Ben

Verified

Second time using Vitall (did a different test before). This time it was vitamin b12. Everything worked as expected. I’m not brilliant with tiny lancets but I managed. I like that it shows your level and a reference range rather than just “normal/abnormal”.

Ben

Verified Online Blood Testing Review By Hannah

Verified

First time using Vitall. The kit arrived quickly and the instructions were easy enough to follow. I was a bit squeamish about the finger-prick but it was over in a minute. Results came through without any fuss.

Hannah

Verified Online Blood Testing Review By Priya

Verified

I ordered the female complete hormone check because my cycle’s been all over the place lately. The report showed oestradiol, progesterone and testosterone with ranges, plus a short explanation of what they’re generally linked to. It didn’t diagnose anything (obviously) but it gave me something concrete to take to my GP rather than just saying “I feel off”. Packaging was discreet and everything arrived when expected. I’d use Vitall again if I’m tracking changes over time.

Priya

Verified Online Blood Testing Review By Sophie

Verified

Went through GenderGP and needed a hormone snapshot. Vitall made it pretty painless. The results gave me a clear set of numbers to share (testosterone, SHBG, etc.) without me guessing what to ask for. It saved time compared with trying to book NHS bloods at short notice. I wouldn’t say it’s “fun”, but it did what it needed to do and the communication was decent.

Sophie

Verified Online Blood Testing Review By Lauren

Verified

Quick and straightforward. I’m not great with needles but the lancet was less scary than I imagined. Instructions were simple, no fuss.

Lauren

Verified Online Blood Testing Review By Deborah

Verified

I booked a nurse visit because I didn’t trust myself to do the finger-prick properly. She was on time, friendly, and it took about five minutes. I liked not having to faff around at home. Results came through and were laid out clearly.

Deborah

Verified Online Blood Testing Review By Aisha

Verified

All fine, but it wasn’t quite as smooth as I hoped. My first kit got delayed in the post and I had to message support. They did sort it, to be fair. The actual test and report were good once it arrived, just a bit of a wait.

Aisha

Verified Online Blood Testing Review By Megan

Verified

Used Vitall before for a different panel, so I came back for the female complete hormone check. It’s handy having everything in one place rather than chasing separate tests. I liked that it included things like FSH and LH, because that’s what I wanted to look at alongside my symptoms. The dashboard is clear and I didn’t feel talked down to. Only minor point: the sample took me two tries because my hands were cold, but that’s on me really.

Megan

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