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The power of customer satisfaction underscores everything we do in healthcare testing.

Our focus is on delivering fast and accurate results, while ensuring your experience is efficient, easy to use, and most importantly, reassuring.

Here, you'll find genuine reviews from users like you who have experienced the high standard of care we strive to provide.

Discover Vitall through the voices of those who know us best: our customers.

As well as the reviews below you can also check more independently verified reviews on Trustpilot!

Trustpilot
Customer collecting a blood-sample in the UK
Verified Online Blood Testing Review By Owen

Verified

Was slightly nervous about doing it at home and messing it up. Honestly it was fine. The lancet looked worse than it felt. I appreciated that it didn’t feel like a big “wellness” gimmick, just a practical test with results.

Owen

Verified Online Blood Testing Review By Imran

Verified

Ordered through GenderGP and it slotted in fine, no drama. I needed hormone numbers on paper rather than guesswork. Got what I needed and could forward it on easily. I’m not great with needles but I managed the sample ok.

Imran

Verified Online Blood Testing Review By Nathan

Verified

Repeat customer. I’ve done a couple of different panels with Vitall and this one was the most relevant for me. I train a lot and wanted to keep an eye on hormone markers. Seeing LH/FSH alongside testosterone was helpful, because it gives a bit more context than just one number. No issues with delivery. I did the sample in the morning and posted it the same day. All pretty smooth.

Nathan

Verified Online Blood Testing Review By Gareth

Verified

I’ve used Vitall twice now (this time for the male ultimate hormones check). Packaging was tidy and it felt discreet. I mainly wanted a baseline for testosterone and a couple of related bits like SHBG. The report made sense without being overly “sciencey”. I didn’t need to contact support but it was reassuring seeing they had a proper help section. Overall, does what it says on the tin.

Gareth

Verified Online Blood Testing Review By Chris

Verified

One small annoyance: the first kit got delayed in the post so I ended up waiting longer than planned. Customer service sorted it without any arguing and sent another out, so fair play. Once I actually had the kit, it was straightforward. The male ultimate hormones check gave me the main markers I wanted and the results page was easy enough to navigate.

Chris

Verified Online Blood Testing Review By Lewis

Verified

Pretty decent. Instructions were mostly clear, though I had to re-read the bit about filling the tube. The results were fine and included the things I was curious about (testosterone, free testosterone calc, SHBG etc). I’m giving 4 stars because the wording in the report felt a bit generic in places, like it couldn’t quite decide how much advice to give. Still happy I did it.

Lewis

Verified Online Blood Testing Review By Katie

Verified

I was a bit worried it would be confusing, but it wasn’t. The report format is clean and I liked that it explained what each hormone generally relates to without making big claims. I’ve had symptoms brushed off before, so having something concrete to take to my GP felt useful. Also, it didn’t feel weirdly intrusive like some health services can.

Katie

Verified Online Blood Testing Review By Joanne

Verified

Used Vitall after a friend mentioned it. Everything arrived when they said it would and the steps were easy enough. I’m not the most organised person and I still managed. Got the report and it was straightforward to read.

Joanne

Verified Online Blood Testing Review By Aisha

Verified

The female hormones check gave me a clearer picture of where I’m at. I was mainly curious about progesterone and prolactin as I’ve had headaches and weird cycle symptoms. The report didn’t pretend to diagnose me, but it did help me understand what might be worth discussing. I appreciated the calm tone and the fact it wasn’t full of scary wording. Would use again when I need another snapshot.

Aisha

Verified Online Blood Testing Review By Lauren

Verified

Honestly just wanted something quicker than waiting weeks for an NHS appointment. This was simple enough. I did it on a Sunday and didn’t have to take time off work. Results made sense to me and didn’t feel like a hard sell.

Lauren

Verified Online Blood Testing Review By Chloe

Verified

Good overall but the finger-prick part was harder than I expected. Took me ages to get enough blood and I was getting annoyed by the end. The instructions are fine, I just didn’t realise my hands would go cold and stop cooperating. Once it was sent off, everything was smooth and the results were clear. I’d still use Vitall again, but next time I might book the nurse option to save the hassle.

Chloe

Verified Online Blood Testing Review By Emma

Verified

Ordered via GenderGP as part of sorting out my baseline bloods. Packaging was discreet and the steps were actually usable (not pages of waffle). I got my results without having to chase anyone, which was a nice change. The only thing I’d say is I had to redo the sample because the first one didn’t fill enough, but that was probably me being timid with the lancet. Second try was fine. Overall, decent service and less stressful than trying to fit in a nurse appointment.

Emma

Verified Online Blood Testing Review By Priya

Verified

I ordered the female hormones check because my periods have been all over the place and I wanted a bit more info before going back to the GP. The kit arrived quickly and everything was laid out clearly. I liked that the report showed the different hormone markers (FSH, LH and oestradiol) in a way I could understand, with ranges and a short explanation. Nothing life-changing, but it helped me feel more prepared for an appointment and not like I’m guessing.

Priya

Verified Online Blood Testing Review By Megan

Verified

Really liked how normal it all felt. Not overly ‘wellness’ branded, just a simple kit and a clear report. I did the test because I’m in my late 30s and wanted a baseline for my cycle changes. The female hormones check gave me results for things like FSH/LH and oestradiol, plus a short note on what’s typically expected. I didn’t agree with every wording choice (a couple of lines felt a bit generic), but overall it was helpful and I didn’t have to spend ages trying to interpret it. I’ll probably repeat it in a few months for comparison.

Megan

Verified Online Blood Testing Review By Sophie

Verified

I’ve used Vitall twice now. I’m not great with needles, but the finger-prick is manageable if you do it in the morning and warm your hands first. The report is tidy and I like being able to download it.

Sophie

Verified Online Blood Testing Review By Beth

Verified

I’m fairly proactive with health stuff and like having numbers rather than vibes. This panel covered the bits I was interested in (including testosterone and SHBG) without making it feel too clinical. The summary was helpful, but I also liked that the raw results were there if you want them. No complaints from me.

Beth

Verified Online Blood Testing Review By Hannah

Verified

First time doing an at-home blood test and I was a bit nervous, but it was straightforward. The instructions were clear and I managed the finger-prick without much drama. Results were easy to read and felt sensible, not overwhelming.

Hannah

Verified Online Blood Testing Review By Natalie

Verified

I booked a nurse appointment rather than doing the finger-prick myself because I’m squeamish. Really glad I did. It was quick, professional, and I didn’t have to faff about with getting enough blood. Results came through neatly and I could share them with my GP.

Natalie

Verified Online Blood Testing Review By Jamie

Verified

I’ve been waiting months to get anywhere with allergies on the NHS, so I tried Vitall in the meantime. Not cheap, but I got a clearer idea of what might be triggering my eczema flare-ups. It’s not a diagnosis obviously, but it helped me stop randomly cutting foods out. Overall really pleased.

Jamie

Verified Online Blood Testing Review By Gary

Verified

Straightforward service. I liked seeing the breakdown rather than being told “avoid everything”. Mine pointed to a couple of tree pollens and mould as higher. It matches my symptoms most autumns. Would recommend if you want a clearer picture without the runaround.

Gary

Verified Online Blood Testing Review By Adeel

Verified

Ordered through GenderGP as I’m trying to stay on top of my health stuff without adding more NHS appointments. The allergy explorer was easy to fit around work. The results came back in a way I could screenshot and share. Only thing is I’d have liked a slightly clearer “what next” section, but overall it did what I needed.

Adeel

Verified Online Blood Testing Review By Hannah

Verified

First time using Vitall and it was pretty straightforward. The kit arrived quickly and the instructions weren’t confusing. I was a bit squeamish about the finger prick but it was over fast. Results made sense and didn’t feel like jargon.

Hannah

Verified Online Blood Testing Review By Rachel

Verified

I was nervous about doing the finger-prick at home and honestly nearly bailed. Ended up being fine though. Took two tries to get enough blood but that’s probably me being hesitant. Packaging was tidy and nothing leaked. The report was interesting and helped confirm it’s not “all in my head” when I react to certain foods. I didn’t expect miracles, just some clarity, and that’s what I got.

Rachel

Verified Online Blood Testing Review By Sophie

Verified

I’ve used Vitall before for a different panel so I felt ok ordering again. This time the allergy one. Everything arrived as expected and the process was the same. No drama, no hard sell. Happy enough.

Sophie

Verified Online Blood Testing Review By Mark

Verified

Used the allergy explorer because I’m fed up guessing what sets off my hayfever. I liked that it broke things down into different allergens rather than just a vague “you’re allergic”. Mine flagged higher IgE to a couple of grasses and dust mite, which tracks with how I feel at home vs outside. The summary was useful and I could actually take it to my GP to talk through. Would use again if symptoms change.

Mark

Verified Online Blood Testing Review By Claire

Verified

Good service, but it wasn’t totally smooth for me. The first kit turned up with a slightly bashed box (contents ok), and I had to email to double check I’d registered it properly. They replied the next day and it was sorted. Results were useful in the end and lined up with my symptoms, so I’d still use Vitall again, just wish it had been a bit more seamless.

Claire

Verified Online Blood Testing Review By Tom

Verified

Booked the nurse appointment because I knew I’d mess up the sample. The nurse was calm and didn’t make me feel daft. Quick in and out. Results were easy to read and I liked having it all in one place.

Tom

Verified Online Blood Testing Review By Priya

Verified

I’m quite proactive with health and like having numbers rather than guessing. The allergy explorer showed total IgE and then a handful of specific ones, which helped me understand why spring is worse for me. The wording was mostly plain English, thank god. I didn’t need a phone call or anything, just the report was enough. Will probably repeat next year to see if it changes.

Priya

Verified Online Blood Testing Review By Ben

Verified

Did it on a Sunday evening, posted it Monday. Simple. The only annoying bit was getting the little vial filled without making a mess, but I managed. Results were what I expected. No complaints really.

Ben

Verified Online Blood Testing Review By Louise

Verified

I’ve got a kid with allergies so I’m used to reading around this stuff, but it’s different when it’s you. I ordered the allergy explorer after getting random rashes and a tight chest around certain houses. It came back showing higher response to cat dander and dust mite, which makes loads of sense (my sister has two cats and I always feel rough there). The report wasn’t scary, just factual. I’ve started doing a few practical changes at home and it’s helped a bit. It’s not a magic fix, but it’s been genuinely handy info.

Louise

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